What to Do Until We Get There
Smoke, flames or a strong burning smell: get everyone out and call 911. Don’t try to reach the panel if it isn’t safe.
A breaker keeps tripping: leave it off. Resetting it over and over can overheat wiring. Unplug what was running on that circuit.
A warm or scorched outlet: stop using it and unplug anything connected. If you can safely switch off its breaker, do.
The whole house is dark: check whether your neighbors have power too. If the whole street is out, it’s a utility outage. Report it to LADWP, Pasadena Water and Power, Glendale Water and Power, or Southern California Edison, depending on where you live. If it’s only your home, call us.